Shipping and Returns
Thank you for visiting and shopping at mckiesports.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. McKie Sports ships via UPS Ground. All shipping charges are non-refundable.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
McKie Sports ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
McKie Sports is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
McKie Sports is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
If you are not 100% satisfied with any unused item, simply return it to us within 30 days for a refund of its purchase price or for a store credit.
We do not currently accept used items for refunds.
All defective merchandise is covered under manufacturer specific policies.
Items may be returned at any of our retail locations or mailed to our main location at:
1007 State Fair Blvd.
Syracuse, NY 13209
McKie Sports does not pay for return shipping.
If you have any questions regarding your online order, please reach out to us at our main retail location 315-487-2010 during our normal business hours.